Donation Refund & Cancellation Policy
Vanchi Poor Fund takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his/her donation, the Vanchi Poor Fund will respond to the donor within 7 working days of receiving a valid request for a refund from the donor.
- The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction.
- The donor will have to send the request for a refund within 2 days of making the donation to [Insert Email Address] along with proof of the deduction of the donation amount.
- In cases where the donation receipt has already been issued to the donor, we may not be able to process a refund due to tax exemption accounting rules.
